The BANKOMAT 24 service center carries out repair and maintenance of all types of banknote detectors - automatic, universal (viewing), ultraviolet, infrared, expert.
for repairs and spare parts (the warranty period depends on the work performed)
Free diagnostics
to estimate the repair cost
Spare parts in stock
for popular models
Certified specialists
have been trained and have the required qualifications
Urgent repair from 1 day
(separate service)
Quality control
before delivery to the customer
List of brands
DORS
Cassida
DoCash
Regula
Kobel
And others
Common types of malfunctions of counterfeit detectors
— Does not turn on — Suddenly disconnects while authenticity verification — Errors pop up frequently — Authenticity verification mode is not activated.
Repair stages
1
Diagnostics
(the specialist himself visits the customer when necessary)
2
Estimation of the repair cost
3
Drawing up a contract
4
Implementation of repair work
5
Drawing up a defective act
to justify the work performed (the client receives a document with equipment)
6
Payment for the service
Types of repair work for counterfeit detectors
depending on the device type
UV lamps replacement
Replacement of sensors, rollers, displays, batteries, boards
Calibration and adjustment of sensors
Software update
Types of contracts
for service and repair of counterfeit detectors
One-time
contract is concluded to pay for a specific service performed
Subscription
the service center provides the service according to the agreed schedule under the contract. Typically monthly or quarterly